Support et Contact

Pour vérifier l'état de votre commande, rendez-vous sur this page and provide an email address used to place your order.

Please allow 48 hours for our systems to update and make your order information available.

If you didn't receive your order confirmation email, try finding it in your spam box and make sure you provided us with a correct email address.

If you still can't find your order status, please contact us directly.

Yes, however some changes might not be possible at certain time.

The shipping address can be changed max 48 hours before we ship the package. To change your address please contact us directly with a full address, including recipient name.

The product changes can be made before it's scheduled for production (order status "in production"). If you'd like to make changes after the item has been produced or shipped, we might not be able to do it. For further details please contact us directly.

Yes. If you'd like us to send PDF invoice one more time with some changes, please send us all details via email. If you need a company invoice and you're based in Europe, a VAT id/number will be required.

Yes, we can send a pro-forma invoice first. Please contact us with a link to the product you'd like to purchase, shipping method you'd like to use and provide us with all information required to start a company invoice. You can send us a screenshot of the shopping cart if it's more convenient.

If you have doubts about ordering a correct size, you can send us a photo of your keyboard so we'll double check it for you :)

You can always check your current product options and size on the order status page.

Your order can be canceled before it's fulfilled. We would appreciate if you inform us about cancellation within 24 hours since ordering.

Yes

Our items are made to order exactly for the customer, so as long as there's a field for the model name you need to provide, you can be sure that the size will be adjusted perfectly to your device.

In some cases we contact our customers later for more details or a photo of the laptop, but it depends on a model and usually we're all set.

Here're some examples of our previous projects on Instagram and Pinterest.

If you want decorative keyboard stickers: MacBook keyboard stickers or laptop keyboard stickers
If you need to quickly change your keyboard language, see all language-changing keyboard stickers
If you need to add more languages to your keyboard: two languages, three languages, four languages
If you're looking for a seamless effect with a MacBook/laptop skin: MacBook skins or laptop skins

If you can't find your brand or have any additional questions - please contact us directly with your laptop model name and a photo of your keyboard.

We take full responsibility for providing you with the highest quality product possible. In this shop, most of the items are made to order exactly for the customer, so there is a very little chance that you will receive a wrong size of the product.

Here're some examples of our previous projects on Instagram and Pinterest.

Of course, if you find that there are any aberrations, please send us a photo. We'll happily send you a new item with correct size (no additional fees and actions required).

We also offer standard sizes for the language stickers - in this case, the size will be exactly as described on the product page, but you can always upgrade it to the custom fit.

Yes. If you need to change the existing language on your keyboard, please choose the desired one from the drop-down menu on the product page.

The most popular products for language change are language keyboard stickers, but you can get also a custom-sized decorative set for a MacBook or other laptop.

Yes. In our company, we create each product exactly for the customer so you can get your very own set with multiple alphabets in custom colors for any device. Go to keyboard stickers with 2 languages, keyboard stickers with 3 languages, or keyboard stickers with 4 languages.

We only accept custom logos as part of customizations in our Builder.

Yes. Here are some examples of our previous projects on Instagram and Pinterest. Please let us know more details like:

• what's your device (we prefer a model name and a photo of your keyboard)
• which parts you'd like to cover
• what colors, style you'd like to have

You can send us links for inspiration, however we can't guarantee that it will be possible to create such artwork. We will always do our best to review such inquiry and provide you with the best solution possible.

Yes. If you'd like to change only color of the letters/captions, please leave us a note to your order, for example: "Please change letter color. I need them white". If you want to be more precise, please include a HEX color number. We're all people, so if you write something like "Make it sweet pink", you can believe we'll find the sweetest one or contact you in case of doubts :) The sooner you let us know about changes, the better.

If you'd like to change something more than just the letters, please contact us directly.

Yes, here.

There are two indications that your order has been shipped: you received a shipping confirmation email and/or your order status is "shipped". To check your order status, please go to this page and provide an email address used to place your order.

If you didn't receive your shipping confirmation email, try finding it in your spam box and make sure you provided us with a correct email address.

If you can't find your order status, please contact us directly.

Our items are made to order exactly for the customer. The processing/production time depends on a product (it's in the product's description), but usually it's 5-10 business days since the order placement. You can always check your current order status here.

Delivery time depends on the selected shipping method and destination country. For estimated delivery times please check this page.

If your order has been shipped, you can check your package status using the tracking number provided in the shipping confirmation email and on the order status page (not possible for standard shipping packages sent to the US, Canada and Australia).

If you chose expedited shipping method, you can copy your tracking number from the order status page and check the package status on carrier's website:

• UPS
• DPD
• TNT

As long as the package hasn't been shipped yet, we can do this. Please send us a message with a full new shipping address, and we'll update it :)

As long as the package hasn't been shipped yet, we can upgrade to expedited, fully-trackable shipping option with 3-10 business days delivery (depending on destination).

It's usually extra paid - for more details and exact price, please contact us directly. We would also need your phone number if you'll decide to switch to expedited shipping method (courier might need to call you to arrange delivery).

We ship all the time to almost all European and all North American countries. For other parts of the world, please check availability at the checkout.

It depends on the shipping method selected. Please check this page for estimates.

Shipping cost starts from $7.99 USD, depending on a destination country, zip code, shipping method and how many items you buy. The final shipping cost is always shown at the checkout, after filling the form with a zip code and choosing a shipping method.